Support

Get help with emisar.

For setup, runner, MCP connection, billing, or account-access problems, email the support address below.

What to include

Your account name or workspace address
The runner name and version, when relevant
The time of the problem, including your timezone
The run or operation ID and the exact redacted error
What you expected to happen

Keep secrets out of email

Do not send API keys, OAuth tokens, session cookies, private keys, runner enrollment keys, cloud credentials, or raw output that may contain secrets. Revoke anything sensitive that was exposed before contacting us.

Start with the documentation for connection and runner setup.

Security reports

Report a suspected vulnerability or credential exposure privately to security@emisar.dev. For our disclosure process and supported versions, read the security policy .